Service Guarantee
Service Information
Address：
No. 1016, Building A, Building A, No. 55 Lianhua Street, Zhengzhou High-tech Zone
Pre-sales advice
Dear Customer:
Hello! Thank you for your attention to Henan Youde Superhard Material Tools Co., Ltd. As a leading high-tech enterprise in China, we are committed to the research and development, production and sales of superhard material tools, providing a series of cemented carbide products including diamond tools, grinding tools and customized brazed diamond abrasives.
After-sales service
1. Seven-day unconditional return and exchange: Within 7 days from the date of receipt, if the product is unused and the original packaging is intact, you can apply for a unconditional return and exchange.
2. Warranty Service: Depending on the product category, we provide a quality warranty service of up to 12 months. The specific period is subject to the warranty card provided at the time of purchase.
3. Quick response: The customer service team is online 24/7 and promises to reply and handle your consultation and service needs within 1 working day.
4. Professional answers: Our technical team has deep industry knowledge and can provide professional analysis and solutions for your specific problems.
5. Customized support: For products with special requirements, we provide personalized after-sales maintenance and technical support.
