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Common problem
Q：What should be done if there is a problem with superhard material tools during production trials?
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A： When a problem is found, the machining operation should be stopped first, and then the tool should be inspected. After the cause of the problem is determined, appropriate measures should be taken, such as replacing the tool, adjusting the machining parameters, or performing tool maintenance and regrinding.
Q：What issues should be paid attention to when maintaining and regrinding superhard material tools?
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A： During maintenance, tools need to be cleaned, checked for damage, and stored in a dry environment to avoid rust. When regrinding, you should choose professional abrasive tools and grinders and follow the prescribed procedures and angles to avoid damaging the tool structure and performance.
Q：How to extend the service life of superhard material tools?
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A： Using the correct cutting parameters, maintaining stable cutting conditions, and selecting the appropriate coolant can all help extend tool life. Regular maintenance and proper care of tools are also important.
Q：How to judge the wear degree of superhard material tools?
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A： You can use visual inspection, a magnifying glass or microscope to observe the tool tip, cutting edge and other parts to check for wear, chipping or cracks. Changes in performance, such as increased cutting force and reduced machined surface quality, are also the basis for judging tool wear.
Q：Why do superhard material tools wear out during use?
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A： Even superhard material tools will cause wear due to continuous friction with the processing material, impact force, cutting temperature and other factors. Proper use and maintenance can slow down the rate of wear.
Q：What preparations are needed before using superhard material tools?
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A： Before use, the tool needs to be inspected to ensure that there is no damage or defect; when installing, ensure that it is properly fixed to avoid vibration; select appropriate cutting parameters according to the processing materials and requirements, including rotation speed, feed rate, cutting depth, etc.
Q：How to choose the right superhard material tools?
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A： When selecting superhard material tools, factors such as workpiece material, processing accuracy requirements, processing speed, and cutting force need to be considered. Different application scenarios and processing conditions have different requirements for the hardness, wear resistance, toughness and other properties of tools.
Q：What are the main types of superhard material tools?
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A： Superhard material tools mainly include diamond tools and cubic boron nitride (CBN) tools. Diamond tools are used to process non-ferrous metals and non-metallic materials, while CBN tools are suitable for processing hard materials such as cemented carbide, high-speed steel, and heat-treated steel.
Q：Are there any certifications or compliance standards for UHD Superhard Material Tools Co., Ltd.'s products? Answer: Yes, our diamond tools, abrasives and brazed diamond abrasives are manufactured in strict accordance with industry standards and have passed some quality system certifications to ensure that they meet the product quality and safety requirements of specific markets. For specific certification details, you can contact our International Trade Department for detailed information.
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Q：Do your products have any industry certifications or meet specific standards? Answer: Yes, our company's diamond tools, abrasives and brazed diamond abrasives are manufactured in strict accordance with industry standards and have passed relevant quality management system certifications to ensure the professionalism and reliability of our products. Specific certifications include but are not limited to ISO quality management system certification, as well as compliance with relevant international or regional standards as required.
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1. Intellectual Property Protection:
We firmly safeguard the intellectual property rights of our independently developed technologies and implement effective protection measures for our innovative patents and copyrights. No individual or organization may copy, distribute or commercially use our intellectual property without permission.
2. Product quality and safety:
UHD strictly adheres to the quality management system to ensure that each product is precision tested and meets industry standards. We promise that every tool we provide follows safety guidelines and we are responsible for any quality issues and take corresponding responsibilities.
3. Compliance and Ethical Principles:
The company complies with national laws and regulations and international standards, and ensures compliance in every process from R&D, production to sales. At the same time, we advocate high standards of ethical behavior and fight against any form of bribery and corruption.
4. Data security and privacy protection:
We strictly protect the data security of our customers and companies, ensure the confidentiality and integrity of all information during collection, processing and transmission, and do not disclose it to unrelated third parties.
V. Environmental protection and social responsibility:
UHD is committed to green production and reducing the impact on the environment. At the same time, in fulfilling its social responsibilities, the company actively participates in social welfare activities and is committed to building a harmonious society.
6. Supervision Mechanism:
The company has established and improved supervisory bodies to supervise internal management, production processes, etc. Once violations of the policy are discovered, measures will be taken immediately to correct them and the relevant responsible persons will be held accountable.
This policy is binding on all employees, partners and customers of UHD Superhard Material Tools Co., Ltd. We will continue to update it to adapt to industry changes and ensure the timeliness and effectiveness of the policy.
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Terms and Conditions
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Technical Support
Service hotline: +86 19036951402
Technical support email: [email protected]
Instant messaging tool: 400-663-5678
1. Seven-day unconditional return and exchange: Within 7 days from the date of receipt, if the product is unused and the original packaging is intact, you can apply for a unconditional return and exchange.
2. Warranty Service: Depending on the product category, we provide a quality warranty service of up to 12 months. The specific period is subject to the warranty card provided at the time of purchase.
3. Quick response: The customer service team is online 24/7 and promises to reply and handle your consultation and service needs within 1 working day.
4. Professional answers: Our technical team has deep industry knowledge and can provide professional analysis and solutions for your specific problems.
5. Customized support: For products with special requirements, we provide personalized after-sales maintenance and technical support.
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After-sales service
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Maintenance service
【Maintenance service process】
1. Service consultation: Call our maintenance hotline or submit a maintenance request form online. Professional customer service will provide you with a preliminary diagnosis of the problem and guide the subsequent process.
2. Product repair: Mail the tool to our repair center according to the instructions, or enjoy door-to-door pickup service at designated locations in the area.
3. Problem Diagnosis: Once the tool arrives at the repair center, our experts will conduct a comprehensive inspection and communicate with you the repair plan and estimated costs.
4. Repair and treatment: After confirming the plan, we will use original accessories or equivalent high-quality substitutes for repair to ensure the restoration of tool performance.
5. Quality inspection: After the repair is completed, a strict quality inspection is carried out to ensure that the tool meets the original performance standards.
6. Tool return: After confirmation of qualification, we will return the tool to you safely in the agreed manner and time.
Contact information
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